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Records of processing

GDPR Art. 30(2) requires the processor to keep a record of the categories of processing it carries out on behalf of each controller. This page is that record for Cowliss, stated once and applicable per tenant organization.

Processor: Capital Enesti Inc., registered in Canada at 1185 rue De Bougainville, Saint-Bruno-de-Montarville (Québec) J3V 3E8. NEQ 1181686743. Contact: [email protected].

Controller: each organization holding a Cowliss workspace.

Category of processing Personal data
Profile and trait storage User identifiers, traits, email addresses
Event stream storage Event names, properties, timestamps, anonymous and identified IDs
Identity resolution Links between a profile’s identifiers
Consent state One answer per purpose on each profile, kept per app, and revocation events
Segmentation Predicate evaluation over traits and event history
Automation execution Per-user workflow state, timers, step history
Email delivery Recipient address, rendered message, delivery, bounce and complaint status
Webhook delivery Event payloads to the controller’s webhooks
Suppression Suppressed addresses and reasons
Usage metering Aggregate counts (events, emails, webhooks, automation runs) and wallet balance
Team accounts The controller’s team members: names, emails, roles

Consent is kept per app, on the profile. A profile answers two fixed roots, marketing and transactional, and the named purposes its own app declares under them. A marketing purpose is off until the controller records a yes. A named transactional purpose is on until the recipient or the controller turns it off. Bare transactional mail, such as a receipt or a password reset, is service mail that no recipient can withhold.

  • Transfers: to Capital Enesti Inc. in Canada under the EU adequacy decision for Canada (commercial organizations subject to PIPEDA). Subprocessor hosting locations are on the subprocessor list.
  • Retention: the controller configures event retention per organization; profiles and state persist until erasure or termination.
  • Security: the measures in the DPA’s Annex B (Data processing agreement).